Frequently Asked Questions

This Agreement was last modified on 18th february 2016

What are your delivery times and charges?

We offer standard 3-5 business day delivery for a small fee, with free shipping on orders over a set amount. Express options are also available.

Do you offer installation or technical setup?

Yes, we provide professional installation and setup services for select products like TVs and home appliances for an additional fee.

What payment methods do you accept?

We accept all major credit/debit cards, bank transfers, and popular digital wallets. We also offer secure payment plans for eligible products.

What is your return and warranty policy?

Most items can be returned within 30 days for a refund or exchange. All products come with a valid manufacturer’s warranty for your peace of mind.

How can I check the status of my order?

You can track your order in real-time using the tracking number sent to your email or by logging into your account on our website.

Are your products genuine and certified?

Absolutely. We are an authorized retailer, and every product we sell is 100% genuine, brand new, and comes with full certification and warranty.